One extension enquiry is a year of this. It rang while you were on the mixer.
Building is the trade where a single missed call is worth more than everything else on this page. The jobs are big, the lead times are long, and somebody ringing round for a builder rings four of you.
Sound familiar?
- The phone goes while you are on the mixer, up a scaffold, or under a floor.
- Half the callers want a number over the phone for a job nobody could price over the phone.
- You get back to the good enquiry on Sunday night, by which time it has gone elsewhere.
- The extension you finished in March is still not paid for and you still have not rung about it.
Hear it answer as a builder
- AdminmateMorning, Hartley Building, this is Sam's assistant. How can I help?
- CallerI'm after a price for a single storey extension on the back of the house.
- AdminmateHappy to get that moving. Whereabouts are you, and roughly what size are you thinking?
- CallerPenarth. About four metres by six, off the kitchen.
- AdminmateThat's useful. Have you had drawings done, and is planning in yet?
- CallerWe've got drawings, planning went through last month.
- AdminmateGood, that puts you ahead of most. I won't guess at a price on the phone, because a number invented now is one of us out of pocket later. Sam will come and look and cost it properly off the drawings.
- CallerThat's fair enough.
- AdminmateHe's got Thursday morning or Monday afternoon. Which suits?
- CallerThursday, please.
Size, location, drawings and planning status all captured, a site visit booked, and Sam never came off the mixer.
This is an example call, not a recording of one. Our public demo line opens with our first customers, and we would rather show you the script than print a number that rings out.
What it does for builders
- Refuses to price an extension over the phone, and books the site visit instead.
- Gets the drawings, the planning status and the size before you drive anywhere.
- Handles CIS and the domestic reverse charge on the invoice, so the tax position is right without you working it out.
- Chases the final invoice on the job you finished in March and have been meaning to ring about.
What the missed ones cost you
A small job is around £2,000, a kitchen or bathroom fit £8,000, a single storey extension £45,000 and up. One of those is the whole year.
Assuming one in three of those calls would have turned into work.
Adminmate is £1,188 a year. It only has to win you one job a month to pay for itself several times over.
Stop missing them.Questions builders ask
Will it try to price a job it should not?
No, and it is the thing it is most careful about. It drafts from your rate card for work you have priced before, and for anything that needs seeing it books a visit. A number invented on the phone is either a job you lose money on or an argument in month three.
What about the ones just after a ballpark?
It gets the details and tells them honestly that you price off drawings or off a look, then books the look. You see the enquiry either way, so you are the one who decides whether it is worth your morning.
Does it handle CIS?
Yes. If your profile says you work as a subcontractor, the deduction and the domestic reverse charge are applied and shown properly on the invoice. It will not let a one line price change quietly move the tax position: those edits go back to you where the arithmetic is explicit.
£99 a month. About £3.30 a day.
Less than a coffee and a bacon roll on site. Two plans, both printed in full with the limits in the open, and no tier that makes you ring to find out the price.
Ready to stop missing work?
Meet the employee you can finally afford.
£99 a month. Cancel any time.