Both hands are in it. The phone can ring all it likes.
Plastering is the trade where you genuinely cannot pick up: hands wet, board going up, and a mix that does not wait while you wash them. Adminmate takes the call and the details, and the mix still goes on.
Sound familiar?
- You cannot touch a phone with plaster on your hands, and the mix does not wait while you wash them.
- It is a lot of small jobs, so it is a lot of calls, and every one of them is worth having.
- Everybody wants a price and almost nobody knows their own room sizes.
- You finish, move straight to the next one, and the invoice never gets written.
Hear it answer as a plasterer
- AdminmateHello, Rhys Bevan Plastering, this is Rhys's assistant. How can I help?
- CallerWe had a leak and the kitchen ceiling's come down. It needs boarding and skimming.
- AdminmateNo problem, that is a common one. Has it dried out up there, or is it still damp?
- CallerThe plumber fixed the leak, it's been drying about a fortnight.
- AdminmateThat's the right answer. It does need to be dry or it comes back through the new work. Roughly how big is the kitchen?
- CallerAbout three metres by four.
- AdminmateAnd is it the ceiling only, or the walls while he's in there?
- CallerJust the ceiling for now.
- AdminmateRight. Rhys prices off the room rather than me guessing at it, so he'll put a proper figure to you. He has Wednesday free. Shall I hold that and get the quote over to you tonight?
- CallerYes please.
Damp ruled out, the room measured, the job scoped, Wednesday held, and Rhys had a trowel in his hand the whole time.
This is an example call, not a recording of one. Our public demo line opens with our first customers, and we would rather show you the script than print a number that rings out.
What it does for plasterers
- Answers when both your hands are full, which is all day.
- Asks whether it has dried out, because skimming over damp is the callback nobody wants.
- Gets the room sizes on the call, so the quote comes off a measurement rather than a guess.
- Writes up the small jobs you would otherwise never get round to invoicing.
What the missed ones cost you
A single ceiling is around £180, a room skimmed £400, a whole house £2,800. This trade is volume, so the missed number matters more than the job value.
Assuming one in three of those calls would have turned into work.
Adminmate is £1,188 a year. It only has to win you one job a month to pay for itself several times over.
Stop missing them.Questions plasterers ask
Does it know skimming from rendering?
It asks which, and whether it is going over existing plaster, over board, or onto bare brick, because those are different jobs at different prices. It records the answers rather than deciding for you.
Will it price a room it cannot see?
It drafts from your rate card when the job is one you have priced before and the sizes are clear. Where it is not sure, it says so on the draft and asks you, rather than putting a number in front of a customer that you then have to take back.
Most of my work is small jobs. Is it worth it?
Small jobs are where it helps most, because there are more of them and each one is a call you could not take. The invoicing too: a stack of £200 jobs is exactly where the unpaid ones hide.
£99 a month. About £3.30 a day.
Less than a coffee and a bacon roll on site. Two plans, both printed in full with the limits in the open, and no tier that makes you ring to find out the price.
Ready to stop missing work?
Meet the employee you can finally afford.
£99 a month. Cancel any time.