The mower is running. You would not hear the phone if it were in your hand.
Gardening is two businesses at once: a round of regulars who cannot be let down, and one-off work that has to be quoted and booked. Adminmate takes the calls for both, and tells people when the rain moves them.
Sound familiar?
- A mower and a strimmer mean you would not hear the phone in your own pocket.
- The round has to happen whatever else does, and every new enquiry lands on top of it.
- Rain moves half the week, and every one of those customers needs telling.
- The regulars are small amounts, often, which is exactly the money that goes uncollected.
Hear it answer as a gardener
- AdminmateHello, Tomlin Garden Care, this is Gareth's assistant. How can I help?
- CallerThe back garden has completely got away from us. It needs clearing.
- AdminmateWe can help with that. Roughly how big is it, and how long has it been left?
- CallerMaybe eight metres by twelve. Best part of two years, honestly.
- AdminmateThat's more common than you would think. Is it mostly grass and weeds, or is there brambles and woody stuff in there?
- CallerBrambles. An awful lot of brambles.
- AdminmateWorth knowing, because that changes the kit and the time. Is there access round the side for a barrow, or does it all come through the house?
- CallerThere's a side gate.
- AdminmateThat helps a lot. And would you want it kept on afterwards, or just the one clear?
- CallerProbably keep it on, once it's sorted.
- AdminmateI'll tell Gareth both. He'll come and look on Friday to price the clear, and talk to you about regular visits while he's there.
Size, growth, access and a possible regular customer all captured, a visit booked for Friday, and Gareth never turned the mower off.
This is an example call, not a recording of one. Our public demo line opens with our first customers, and we would rather show you the script than print a number that rings out.
What it does for gardeners
- Answers over the mower, which is the whole reason these calls get missed.
- Asks about access and what is actually growing, because both decide the kit and the day.
- Spots the one-off clearance that wants to become a regular visit, and tells you.
- Keeps the small regular invoices going out, which is where this trade quietly loses money.
What the missed ones cost you
A regular visit is around £45, a full clearance £400, a landscaping job £6,000 and up. The regulars are worth more than they look, because they come round again.
Assuming one in three of those calls would have turned into work.
Adminmate is £1,188 a year. It only has to win you one job a month to pay for itself several times over.
Stop missing them.Questions gardeners ask
Can it work around my regular round?
It only offers hours you have actually opened, so a new job does not get booked on top of a round you have kept free. Moving the round itself stays your call.
What happens when it rains?
You tell it what is moving and it messages the affected customers with the new day. It will not reschedule a week of people on its own, because that is a decision about your week rather than a message that needs sending.
Is it worth it when the jobs are small?
The regulars are exactly where it pays. Lots of small amounts, often, is the hardest money to stay on top of, and it is the money most likely to be sitting unpaid without anybody noticing.
£99 a month. About £3.30 a day.
Less than a coffee and a bacon roll on site. Two plans, both printed in full with the limits in the open, and no tier that makes you ring to find out the price.
Ready to stop missing work?
Meet the employee you can finally afford.
£99 a month. Cancel any time.