Plumbing is the trade where picking up first wins the job, and where the calls come at the worst possible times. Adminmate answers all of them, works out which ones are emergencies, and books the rest.
The phone goes while your hands are wet, under a sink, in someone's airing cupboard.
A panicking customer rings three plumbers at once. Whoever answers gets the work.
The 2am burst pipe either wakes you up or goes to the next name on the list.
Winter turns into three weeks where you cannot keep up with the phone at all.
A leak, mid morning, while you are already on a job.
Water off, danger flagged, job booked, and Dean found out about it when he came up for air.
An example call, written out. Not a recording.
Yes, and it is the thing it is most careful about. A leak, a burst or anything with water near electrics gets the safety instruction first, then you are told: at once in the hours you cover emergencies, first thing in your morning report outside them. It never quietly books an emergency in for Thursday.
It answers whenever the phone rings, including 2am. What happens next is your rule: a genuine emergency in the hours you cover is sent to you by text at once, and anything that can wait is taken as a message.
It gets the details and puts a quote in front of you to approve. It does not invent a number to keep someone happy, because a made-up price is a job you lose money on or an argument later.
Two plans, printed in full. No tier you have to call to find out the price.
You, your van and your phone.
Up to ten of you, ten diaries.
Pay for the year at ten months' price. Cancel any time and the unused time is refunded.
A real person shows you it working on a real job, then sets it up around your trade. No pressure, no card details.
Book a demo