Boiler season. Your phone has not stopped. Neither have you.
For four months a year the work arrives faster than you can answer it, and the jobs you lose are the ones that rang while you were already in somebody's airing cupboard. Adminmate takes the overflow.
Sound familiar?
- Cold snap hits and forty people want you the same week.
- Every call is the same three questions before you know if it is even worth going.
- Landlord certificates that had to be done by a date you have lost track of.
- Servicing work that should be booked in every year and is only booked when someone remembers.
Hear it answer as a heating engineer
- AdminmateMorning, Vale Heating, this is Gareth's assistant. How can I help?
- CallerWe've got no heating and no hot water, came down this morning and nothing.
- AdminmateSorry, that's a rotten morning for it. Is there anyone in the house who's elderly or unwell, or any little ones?
- CallerMy mother's with us, she's 84.
- AdminmateThen let's get you seen quickly. Do you know the make of the boiler, and roughly how old it is?
- CallerIt's a Worcester, about nine years I think.
- AdminmateThat's useful, thank you. Any pressure showing on the gauge, or is it reading zero?
- CallerIt's right down at the bottom.
- AdminmateGood spot, that gives Gareth a head start. He can be with you this afternoon between 1 and 3. Shall I book that in?
- CallerYes please, that's a relief.
Vulnerable household flagged, boiler make and pressure captured, job booked, and Gareth turned up knowing what he was walking into.
This is an example call, not a recording of one. Our public demo line opens with our first customers, and we would rather show you the script than print a number that rings out.
What it does for heating engineers
- Captures the boiler make, age and fault before you drive anywhere.
- Flags a vulnerable household so the right job gets seen first.
- Handles the winter overflow without you hiring somebody for four months.
- Keeps landlord certificate work booked and invoiced rather than remembered.
What the missed ones cost you
A service is around £90, a repair £400, a boiler replacement £3,000 and up. In a cold snap the missed number is the one that hurts.
Assuming one in three of those calls would have turned into work.
Adminmate is £1,188 a year. It only has to win you one job a month to pay for itself several times over.
Stop missing them.Questions heating engineers ask
Can it handle the winter rush?
That is the point of it. It answers every call at once, so a cold snap does not mean forty people going to voicemail while you are on a job.
Will it book a gas job it should not?
It books time in your diary. It does not diagnose, it does not advise on anything gas safety related, and it never tells a customer a job is safe or unsafe. It gathers the facts and gets you there.
Does it know about landlord certificates?
It asks whether it is a landlord or an owner and what is needed, because those are different jobs with different paperwork, and it puts that on the record before you arrive.
£99 a month. About £3.30 a day.
Less than a coffee and a bacon roll on site. Two plans, both printed in full with the limits in the open, and no tier that makes you ring to find out the price.
Ready to stop missing work?
Meet the employee you can finally afford.
£99 a month. Cancel any time.